FIND Boardsports are a leading boardsports manufacturer and retailer who came to us with an eCommerce website that needed some loving. We overhauled the interface to deliver a fresher design and better user experience. We then introduced email marketing and social media to the mix.
Knowing that many of their products require fitting, we switched the focus from hard-sell eCommerce to soft-sell with a strong push to their retail stores. We made several interface tweaks to create a better user experience and invigorated their email marketing with a fresh design.
Within weeks traffic in-store was on the increase and the first online purchases had finally been made. Subscriptions to their opt-in database also increased significantly. Feedback from the client was very positive.